Privacy Policy for Trilsopic

Effective Date: January 4, 2025

At Trilsopic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or engage with our services. By accessing our website (https://trilsopic.com), you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:

  • Personal Information: When you make a purchase or sign up for an account, we may collect your name, email address, phone number, shipping address, billing address, and payment information.
  • Payment Information: We may collect payment details such as credit/debit card information. We do not store this information; it is securely processed by our payment providers.
  • Usage Data: We collect non-personal data such as your IP address, browser type, operating system, and browsing activity to improve your experience on our website.
  • Cookies: We use cookies to enhance website functionality, personalize content, and analyze site traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: Your information is used to process and fulfill your orders, including shipping, billing, and customer service.
  • To Improve Our Website: We analyze usage data to improve the functionality and user experience of our website.
  • To Communicate with You: We may send you order confirmations, shipping notifications, newsletters, or promotional offers if you have opted-in to receive them.
  • To Prevent Fraud: We may use your information to detect and prevent fraud or unauthorized transactions.
  • To Comply with Legal Requirements: We may use your personal information to comply with applicable laws, regulations, and legal requests.

3. How We Protect Your Information

We take reasonable measures to protect your personal information, including:

  • Encryption: We use secure encryption technologies (such as SSL/TLS) to protect your sensitive data during transmission.
  • Access Controls: Only authorized employees or third-party service providers have access to your personal data, and only as needed to provide services.
  • Payment Security: We use trusted third-party payment processors to securely handle payment information. We do not store your payment details on our servers.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us process payments, deliver products, and improve our website (e.g., shipping carriers, payment processors).
  • Legal Requirements: We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Trilsopic, our customers, or others.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can review and update your personal information by logging into your account on our website or contacting us.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the unsubscribe link in the email or contacting us directly.
  • Delete Your Information: You can request the deletion of your personal information, subject to applicable legal requirements.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, whichever is longer. If you request to delete your account or information, we will retain certain details for legal, accounting, or other necessary purposes.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy only applies to Trilsopic. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated. We encourage you to review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy. Thank you for choosing Trilsopic for your premium food needs!